Send a correction or question

Email [email protected]. To help the editorial team act on a correction, include the page URL, the exact sentence or result at issue, the affected product or operating-system version, and a primary source when one is available. Explain the expected correction in plain language. A concise report with reproducible evidence is more useful than a general statement that a page is wrong.

Choose the right report

Content correction

The report identifies the exact passage. Include the page address, affected version, expected correction, and strongest available source.

Security issue

The report describes impact safely. Use a minimal sequence that proves the issue without accessing other people's data or disrupting the service.

Accessibility problem

The report names the blocked task. Include the page, browser, device, and assistive technology when those details affect the result.

  • Remove secrets and unrelated personal data.
  • State what happened and what you expected.
  • Include a safe way to reproduce the problem.
  • Link the evidence needed to verify it.

Tip: One focused report is easier to verify than a long message covering several unrelated pages.

Report a security issue safely

Begin with a short description of the affected FirewallGuide feature, the likely impact, and a safe sequence that demonstrates the issue. Do not access other people's data, disrupt the service, run broad automated scans, or send live credentials and exploit payloads by ordinary email. If sensitive evidence is genuinely necessary, ask for an appropriate transfer method before sending it.

Accessibility and usability reports

Include the page, device or browser, assistive technology if relevant, and the task you could not complete. Helpful examples include an unlabeled form control, keyboard trap, unreadable contrast, incorrect heading order, or result that is not announced to a screen reader. These reports are treated as product defects, not merely design preferences.

Source and content suggestions

You may suggest an official standard, current vendor document, or missing decision that would materially improve a guide. A suggestion does not guarantee coverage, a link, or a favorable conclusion. FirewallGuide does not accept payment for editorial links and does not publish unrelated guest posts to borrow the domain's reputation.

What this channel cannot provide

FirewallGuide provides general educational information. The mailbox is not emergency incident response, real-time breach containment, individualized legal advice, or a substitute for a qualified administrator who can inspect your environment. If an active incident affects safety, regulated data, finances, or business operations, use the organization's documented response process and an appropriate local professional.

Protect information in your message

Remove passwords, private keys, session tokens, customer records, full configuration exports, internal addresses that are not needed, and other sensitive material. A redacted screenshot or minimal example is usually enough to begin. Relevant submissions may be retained long enough to investigate, respond, document a correction, and protect the service from abuse.

Before sending technical evidence, review the FirewallGuide privacy policy and the editorial and correction process so the report contains only the information needed.